Pickup Zones
Add your store locations as map pins customers can select for pickup.
How pickup works
Pickup zones let customers collect orders from one of your stores instead of getting them delivered. Each store is a pin on the map:
The customer switches to pickup
A Delivery / Pickup switcher appears above the map. Choosing pickup hides your delivery zones and zooms the map to your store pins.
They choose a store
Tapping a pin shows the store’s name, address, and pickup price (or “Free pickup”). They click Select for pickup.
Checkout offers that store
At checkout, the only shipping option is “Store name — Pickup”with the store’s address underneath, at the price you set.
Add a pickup store
Open Pickup Zones & Stores
In the Wayfinder app, open Pickup Zones & Stores from the sidebar and click Add Store.
Enter a store name
Customers see the Store Nameon the map and at checkout, so make it clear, e.g. “Downtown Toronto Store”.
Search for the address
Type into Store Address and pick the right result. A map preview shows exactly where the pin will go. Check it before saving, since customers will use it for directions.
Set a pickup rate (optional)
Enter a Pickup Rate in your store currency, or leave it blank for free pickup.
Save
The store appears under Your Pickup Zones. Once you have at least one store, a Store Locations map shows all your pins together.
To change a store’s name, address, or rate, click Edit next to it. To remove it, click Delete and confirm. Changes show on your storefront right away.
Show pickup on your storefront
Pickup is turned on in the Map block in your theme editor (Online Store → Themes → Customize, then select the Wayfinder Map block):
| Block setting | What it does |
|---|---|
| Enable Pickup or Local Delivery Buttons | Required.Adds the Delivery / Pickup switcher above the map. Without it, customers can’t reach pickup. |
| Show Pickup Locations in Delivery Mode | Also shows store pins while the customer is in delivery mode. Off by default, so pins only appear after switching to pickup. |
| Pickup Store Pin Color | Color of the store pins and the Select for pickup button. Default #e85d04 (orange), so they stand out from the delivery pin. |
| Delivery or Pickup Selection → Headline Alignment | Alignment of the headline above the switcher. |
The switcher’s wording can be changed in Map Settings with Delivery & Pickup Headline, Local Delivery Text, and Pickup Text(default “Pick Up”).
Tip
If Hide Map Canvas is turned on in the block, customers in pickup mode see a list of your stores instead of a map, each with its own Select for pickup button.
Pickup at checkout
Pickup rates use the same carrier service as delivery rates. Both are needed before pickup shows at checkout:
- The Wayfinder carrier service is installed. The Carrier Service Statuspanel is on the Pickup Zones & Stores page too.
- Wayfinder is added to your Shopify shipping profile for the region your stores are in.
When a pickup store is selected, Wayfinder returns only that store’s pickup rate, not your delivery zone rates. Customers who change their mind can switch back to delivery, which clears the selected store.
Using Shopify's built-in Local pickup too?
Shopify’s own Local pickup (under Settings → Shipping and delivery) is separate from Wayfinder. If both are on, customers may see pickup twice at checkout. Most merchants turn Shopify’s off once Wayfinder pickup is set up.
Pickup on your orders
The customer’s pickup store is saved on the order under Additional details:
| Field | Value |
|---|---|
Pickup Store | The store name the customer chose |
Wayfinder Address | That store's address |
Link to Map | Google Maps link to the store |
Latitude and Longitudeare left empty for pickup orders, since there’s no delivery location. If you use the date picker, the customer’s requested pickup date is saved too.
Can I limit pickup to certain areas?
Not yet. Every store is available to every customer who switches to pickup. To limit where you deliver, use delivery zones.