These Terms of Service (“Terms”) govern your use of the Wayfinder Shopify app (the “App”) and the wayfinder.delivery website, provided by Wayfinder (“we”, “our”, or “us”). By installing or using the App, you (“you” or the “Merchant”) agree to these Terms. If you are using the App on behalf of a business, you confirm you have authority to bind that business.
Wayfinder lets Shopify merchants add an interactive map to their storefront, define local delivery zones and pickup locations, calculate delivery rates, and attach customer-selected delivery locations to Shopify orders. Features are described in our documentation and may change over time.
You must have an active Shopify store and comply with Shopify’s Terms of Service to use the App. You are responsible for your Shopify account and for all activity in the App under it. Some features depend on your Shopify plan, such as rates at checkout, which require Shopify’s Carrier Calculated Shipping, and the checkout location picker, which requires checkout extensibility.
You agree not to:
We may suspend access if we reasonably believe these rules are being broken.
Locations, addresses, postal code boundaries, and map data come from customers’ input and third-party providers. They may be incomplete or inaccurate. Wayfinder helps capture and check locations but does not guarantee their accuracy, and is not responsible for missed, late, or misdirected deliveries.
The App relies on third-party services such as Shopify, map and geocoding providers, and hosting providers, listed in our Privacy Policy. Your use of those services is subject to their terms. We are not responsible for their availability or for changes they make that affect the App.
Our Privacy Policy explains what data we collect and how we use it. Your store data remains yours. You grant us a limited license to process it only as needed to provide and support the App.
We own the App, the website, and all related software, designs, and content. These Terms give you a limited, non-exclusive, non-transferable right to use the App for your store while your subscription is active. If you send us feedback or suggestions, we may use them without obligation to you.
We work to keep the App available and reliable but don’t guarantee uninterrupted or error-free operation. We may add, change, or remove features. If we discontinue the App entirely, we’ll give reasonable notice where possible.
To the fullest extent permitted by law, the App is provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, Wayfinder will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability for any claim relating to the App is limited to the fees you paid us for the App in the 12 months before the claim arose.
You agree to defend and indemnify Wayfinder against claims, damages, and costs (including reasonable legal fees) arising from your store, your products and deliveries, your settings in the App, or your breach of these Terms or applicable law.
You can stop using the App at any time by uninstalling it. We may suspend or end your access if you materially breach these Terms or if required by Shopify or by law. When access ends, your App data is deleted as described in our Privacy Policy. Sections that by their nature should survive (such as 9, 11, 12, 13, and 16) continue to apply.
We may update these Terms. The “Last updated” date shows the latest version. For material changes we’ll give notice, for example in the App or by email. Continued use after changes take effect means you accept the updated Terms.
These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict-of-law rules. Any disputes will be handled in the state or federal courts located in Illinois, unless the law where you live requires otherwise.
Questions about these Terms can be sent to support@wayfinder.delivery.